Best Practices For Creating Mobile Ready Hero Images On Amazon

Mobile Ready Images For Amazon: The Need Of The Hour

Brands spend hundreds of dollars to get that perfect shot of the product. However, while most product packaging shots look almost-flawless on desktop, they don’t quite work well when viewed on mobile devices. Customers want to shop quickly and purchase the product right from the digital shelf, without having to zoom in and read the text or view the images. On a small screen, normal product packaging shots look fiddly, the information is hard to see and the shopper experience turns out to be poor.

Moreover, there is always the risk of shoppers mistakenly adding the wrong product in the cart. It is believed that shoppers multitask when they are ordering products online from mobile. As a result, they pay less attention to what they are buying. This often leads to accidental adding of products in the cart followed by returns or negative reviews. Therefore, it is essential that brands focus on creating product images adapted for small screens or mobile-ready hero images.

Big Brands Are Already Using Mobile Ready Hero Images; Its High Time Other Brands Start Use It Too

As the customers are quickly switching from desktop to mobile, Mobile Ready Hero Image, the product images that have been optimized to look great on mobile, has become a buzz word in the online grocery world. Currently, more than 100 name brand owners and retailers, including Unilever, Tesco, P&G, Carrefour and Asda, have created a workgroup with global standards body GS1 to define guidelines and rules for mobile-ready hero images. 

What Is Mobile Ready Hero Image?

Mobile Ready Hero Images makes it easy for shoppers to identify critical product information like brand, product type, flavor and size, just by glancing at the main image. This eliminates the need to open the product detail page and read the rest of the description. These images were specially created to speed up grocery shopping on mobile devices. However, they work great for almost all types of products.

First Step To Creating Mobile Ready Hero Images: Understanding The 4Ws:

Using just the photo of the physical item is not enough; it never is. As shoppers pay more attention to visual content, your main product image/hero image clearly should showcase the vital information they need to make a purchase. They should be able to purchase decisions, just by seeing the main image. To make sure all the relevant product information is covered in the image, it is necessary that you answer the “4Ws” as decided by the GS1 and Cambridge University but with our Beauty Spin on it.

The “4Ws” of Beauty

  1. Who is the brand?

    In the uber-competitive marketplace like Amazon, brand is what can help the customers differentiate your product from that of cheap, 3P sellers. Your brand name should be clearly indicated in the product.

  2. What is it?

    Is it pet food, shampoo, soft drink, toy, etc. For many products, this feature can be conveyed visually and not by text. E.g., there is no need to write ‘water’ if you are selling a bottle of water because that’s self-explanatory.

  3. HoW do I use it?

    Features that can distinguish your product from other products by specifically explaining how to use it with specific instructions

  4. HoW Much Of It Is There?

    The amount of product or the net weight should be prominently visible on the main image. E.g., 60 tablets, number of diapers in a package, 750ml of shampoo, etc.

In some cases, the 4Ws can be modified to make sure the information presented in the image is relevant enough. For some products, the Which variety is it might include the target age range, e.g., suitable for 0-12 months. Likewise, How can cover dimensions or overall length of the toilet roll and so on.

Don’t Rely On Product Titles To Convey The 4Ws

Now you might say that the customers can get the 4Ws from the title as well, why optimize the images then? Humans are visually-wired creatures, so they will naturally view the images first and not the keyword-packed titles. Moreover, the length of Amazon titles is 200, so it can be challenging for the customers to locate the 4Ws at a glance. This is why it is advisable not to rely on the titles to communicate crucial product information to the customers. The key here is to give the shoppers 4Ws right in the hero image.

Basically, there are two options available for elaborating information and integrating your branding elements in the images. Depending on the type of product, you can either highlight the information On-Pack or Off Pack.

Digital Pack/On-Pack Optimization – Enhancing The 4Ws In The Packaging Itself

Digital packaging means the digital representation and re-creation of the physical packaging that may differ from the physical package yet retain the majority of key elements of design, shape, color and aesthetics. Unlike most conventional product packaging photos, it is not created by clicking in the photo studio and then cropping the background. It is digitally created and made to look extremely professional and high quality as it does not contain any common photography flaws like lighting issues, creases, etc. In on pack/digital pack optimization, the packaging is digitally modified so that it can include and communicate the 4Ws effectively. This is a sophisticated method for product image optimization.

On-Pack Optimization

Best Practices:

  • The packaging can be modified, but it should not be completely different. The shape, size, color and aesthetics of the packaging should correspond to the physical packaging.
  • If the brand name, product name, or the important elements are too small or blur, they can be made legible.
  • Some of the unimportant and unnoticed elements can be removed to make more efficient use of space.
  • Elements that answer any of the 4Ws should be highlighted.

Off Pack Optimization – Placing Info Next To Product Packaging

Sometimes or rather, most of the time, it is not possible to include all the relevant information into the packaging because it can ruin the visual appeal of the image and make it look clumsy or unprofessional. This problem majorly occurs with products that have very flat or thin packaging. In such a situation, you can highlight the 4Ws off-pack, on the image canvas. Here, the graphic elements are placed next to the product packaging.

Off Pack Optimization – Placing Info Next To Product Packaging

Best Practices:

  • While you are adding the elements, make sure the graphics, color scheme, fonts and look and feel of the elements are similar to that of your brand.
  • You can also use various icons to highlight the features and 4Ws. This allows your potential buyers to grab the information more easily.
  • The fonts should be clear and legible.  
  • Don’t add too much information, or it can make your image look messy. Add crisp, one-two word text.

Advantages Of Mobile Ready Hero Images

#1: Provides A Professional Feel

As mentioned earlier, the concept of Mobile Ready Hero Image was formed by the biggest brands and global standards body GS1. So they are designed to make your images look professional and “branded.”

#2: Makes Your Product Scannable

The images will be filled with the most relevant information customers need to make a purchase. When they are fed with all the crucial information, it is a possibility that they won’t even bother reading the rest of the text or look at the price and reviews for once.

#3: Saves Valuable Customer Time

Shoppers are always in a hurry. So the more you are able to make the buying process convenient for them, the more they are likely to purchase from you. When you are providing them all the information they need to make a buying decision, just in one image, it will be easier for them to choose your product amongst a pool of similar products. They might not even check the copy and other text because they got everything in your main image.

Is Adding Text In The Hero Image Allowed On Amazon?

This is controversial. Amazon has specific and stringent guidelines when it comes to their product images, especially the hero image. For instance, the image should have a pure white background and should not contain any watermarks, logo, or pictures that can obstruct the view of the product. However, in the end, customer satisfaction is the topmost priority of the “world’s most customer-centric company.” As product images with graphics play a significant role in enhancing a shopper’s experience, they are in the interest of Amazon and so are widely tolerated. If Amazon does not approve your uploaded image, you can resolve the issue by creating a ticket or uploading the image via a flat-file.

Final Thoughts:

Your customers need relevant product information before making a purchase decision. Depending on the product type and category, the 4 Ws can be very different and the priority of each W changes accordingly. For example, when buying supplements brand and the quantity is more important for the customers and for buying snacks, customers value the product type and flavors.

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