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What Is an Amazon Agency? Benefits, Questions to Ask Them, FAQs

A beBOLD Guide to Choosing the Right Amazon Consultant Agency. Learn how you can find a consultant that is right for your business needs.

Jul 22, 2024  / Blog  /  What Is an Amazon Agency? Benefits, Questions to Ask Them, FAQs

How to Choose an Amazon Consultant Agency

 

Amazon reigns supreme in the eCommerce world, earning billions of dollars in annual sales. While this marketplace teems with opportunity, thriving in it is not easy. 

The Amazon marketplace has crowded digital shelves and an intricate search algorithm. Furthermore, with consumer behaviors constantly changing, sellers need specialized guidance to navigate the platform successfully. This is where an Amazon agency comes in. This team of experts can help you improve your online presence, manage your advertising, and increase sales, among others.

This article will explain the benefits of working with an Amazon agency and how they can help your business fulfill goals and overcome marketplace challenges.

What is an Amazon Agency?

An Amazon agency is a specialized service provider that helps businesses succeed on Amazon. They typically offer the following services:

  • Product listing optimization
  • Targeted advertising
  • Inventory management
  • Performance analytics
  • Competitor analysis

While doing this, your business retains control over product listings and overall branding. The Amazon agency will provide the necessary backend support to propel your business forward. Partnering with them can be more cost-effective than hiring an in-house team—ideal for small online businesses aiming for growth while managing daily operations.

5 Benefits of Hiring an Amazon Agency

From enhancing your products’ visibility to complying with the platform’s guidelines and restrictions, working with an Amazon agency can help your business thrive in the long run. Here are the benefits to know when considering a dedicated Amazon partner.

1. Increased product visibility

An Amazon agency can help you optimize keywords, create compelling product descriptions, and use high-quality images to make products more attractive and discoverable. 

Through meticulous attention to search algorithms and consumer behavior, an Amazon SEO expert can ensure that your products rank higher in search results, ultimately increasing visibility and capturing a broader audience to drive sales.

2. Marketing expertise

With millions of products and sellers on Amazon, a strong marketing strategy is your key to standing out. An Amazon marketing agency can help differentiate brands among competition.

They leverage Amazon's advertising tools to create targeted campaigns, sponsored ads, and promotions. For instance, they can help you take advantage of the platform’s Sponsored Products feature, which can put your product listings at the top of search results on Amazon and other search engines.

An Amazon agency can also maximize the impact of your marketing efforts to drive more traffic to your product pages.

3. Sales optimization

Every Amazon seller wants to generate good sales. With an Amazon consultant agency, you can use data-driven approaches to enhance your pricing strategies, capitalize on market trends, and implement effective promotional campaigns.


Overall, they can help you achieve a competitive edge, ensuring that your products are not only visible but also compellingly priced to drive conversions and revenue.

4. Enhanced brand presence

What does your business stand for? Do you respond quickly to customer inquiries? 

Brand presence is crucial, not just on Amazon but in the overall digital space. An Amazon agency can help you create a cohesive and compelling brand story, optimize brand pages, and utilize Amazon’s various branding tools. 

They can also portray your brand in a positive light and maintain a strong presence across the platform. In effect, they can increase your brand recognition and foster trust and loyalty among customers.

5. Compliance with Amazon policies

Amazon's policies are dynamic and complex, so it’s crucial to stay updated on and follow them. Through Amazon account management services, you can navigate this regulatory landscape, avoid penalties, maintain a positive reputation, and operate smoothly on the platform.


 

27 Questions to Ask an Amazon Consultant Agency

If you're looking for help with your Amazon business, you may be considering working with an Amazon consultant agency. But how do you choose the right one? There are a lot of agencies out there, and not all of them are created equal. 

To make sure you find the best Amazon marketplace management and consultancy services for your needs, ask them these questions. They should be able to answer them all confidently and accurately. If they can't, it's probably not the right agency for you. 

So what are you waiting for? Please add comments below or contact beBOLD directly.

1. Has the Agency owner or leadership ever been a seller on Amazon?

If the answer is no, then you should be concerned of who you are going to call when something goes wrong.  I would ask specific details and if the answer is always a let me show you are PowerPoint or I have to check on that - then you are in trouble.  

Understandable that not every owner or executive knows all of the ins and outs of Amazon (it changes daily) but they should know the basics instead of just using Amazon terms that know one knows.

2. What is their experience with Amazon?

Any good consultant should have a wealth of experience with Amazon, both as a customer and as a seller. If they're not familiar with Amazon's policies and procedures, they're not going to be much help to you. Make sure the agency you're considering has plenty of experience with Amazon, so you can be confident they know what they're doing.

3. What is their experience in my industry?

It's not enough for a consultant to have experience with Amazon. They also need to have experience in your specific industry. Only then will they be able to understand the unique challenges and opportunities you face. Make sure the agency you're considering has plenty of experience in your industry, so you can be confident they understand your business.

An Amazon consulting firm should not be a one size fits all. Industry experience should be a huge factor when choosing an agency. Look for an agency that has industry experience will ensure they understand the unique challenges and opportunities your business faces.

4. Do they have experience with other retailers in your specific industry?

A great consultant agency will have experience with a range of other retailers. This experience will help understand the unique challenges and opportunities you face. Make sure the agency you're considering has plenty of experience with other retailers, so you can be confident they understand your business.

For beauty specifically, retail experience should include Walmart.com & stores, Ulta, Sephora, Target, Sally Beauty, Salon Centric, Beauty Systems Group, and professional beauty distribution. beBOLD has experience with all of these retailers with hyper-focused on beauty brands.

5. How much eCommerce experience do they have?

Amazon started its eCommerce operations in 1994, and as online shopping changes over time it is becoming more popular. A consultant with years of experience will demonstrate quality services that are adaptable to the ever-changing nature on Amazon if their businesses have remained active throughout decades!

Some consulting companies know other platforms such like Shopify or WooCommerce so they can offer you results regardless what platform your business uses - which makes them an invaluable asset for any company seeking success through digital means.

6. What is their client retention rate?

The client retention rate is one of the most important indicators of success for a consultant agency. It shows how well the agency is able to deliver results that meet or exceed their clients' expectations. A high retention rate indicates that the agency has a track record of success and is able to maintain long-term relationships with its clients.

Make sure to ask about the agency's client retention rate and what their average engagement length is. This will give you an idea of whether they are likely to be able to deliver the results you need.

7. What questions do they ask about your overall business?

Many amazon beauty agencies have popped up in recent years to help small businesses with their online needs. Often, these agencies will ask about the company's overall business in order to ensure that they are finding the best possible matches for their clients.

For example, an agency may ask questions about the company's target market, its product offerings, and its competitive landscape. By asking these questions, amazon beauty agencies can help to ensure that their clients are getting the most out of their freelance work. As a result, companies and agencies alike can benefit from taking the time to ask the right questions.

8. Do they provide references to current clients?

When an agency provides you with references, ask how long the clients have been with them. The answer may surprise you. The agency's job is to keep their clients happy so they will stay with the agency. Agencies that keep their clients longer than one year or longer are usually doing something right.

9. What is their team structure?

The team structure will give you an indication of how much experience the agency has. If the team is small, they may not have enough people to handle your account properly. If the team is too large, they may not be able to give your account the personal attention it needs.

10. Do they have case studies?

To ensure that our agencies are always up to date with the latest trends and technologies, we require them to maintain a complete portfolio of case studies. This way, we can be sure that they have the knowledge and experience necessary to provide our customers with the best possible service.

If you are interested in working with an amazon selling consultant, be sure to ask for examples of their work. In some cases, agencies may not be able to reveal their work publicly due to confidentiality agreements. However, they should still be able to provide you with a list of past clients that you can contact for more information.

11. What are their rates?

Be sure to ask about the consultant agency's rates before you sign on the dotted line. You don't want to be surprised by a bill that's much higher than you expected.

12. What is their guarantee?

A good consultant agency will offer a money-back guarantee or not lock you into a long-term contract, so you can be confident they're confident in their ability to help you succeed.

13. What is their process?

A good consultant agency will have a well-defined process for helping their clients succeed on Amazon. Ask them to walk you through their process, so you can be sure you understand what they'll be doing for you.

14. How do they respond to your questions?

When you're looking for a consultant, it's important to examine how they respond to your questions. Do they seem knowledgeable and confident in their answers? Are they able to suggest resources that will help you learn more about the subject? Or do they seem hesitant and uncertain?

It's also important to consider the agency's client retention rate and average engagement length. These factors will give you a good idea of how satisfied clients are with the agency's services. Ultimately, you want a consultant who is knowledgeable, confident, and responsive to your needs.

15. Do they have in-house Amazon experts or Outsource their talent?

Before you commit to working with an Amazon agency, it's important to ask about their talent sourcing strategy.

Do they have in-house Amazon experts, or do they outsource their talent? There are pros and cons to both approaches. An agency that has in-house Amazon experts is more likely to be up-to-date on the latest changes and trends on Amazon.

This is important because the rules and algorithms on Amazon are constantly changing, and you need an agency that can stay on top of these changes. On the other hand, an agency that outsources its talent may be able to draw on a larger pool of experts, giving you access to a wider range of skills and knowledge.

Ultimately, it's up to you to decide what's more important to you: a deep understanding of Amazon or a broad range of expertise.

16. Do they offer a full suite of services?

If you're looking to hire an Amazon agency, it's important to make sure they offer a full suite of services. The best agencies will be able to handle all aspects of your Amazon business, from keyword research to product optimization to PPC management. This way, you can be sure that your business is in good hands.

In addition to consulting, a good agency will offer a range of other services, such as Amazon PPC management, product photography, and copywriting. If you're looking for a one-stop shop, make sure the agency you're considering has all the services you need. With a full-service agency on your side, you can focus on running your business and leave the heavy lifting to them.

17. Do they have a good understanding of Amazon's algorithms?

The algorithm is always changing, and a good consultant will have a deep understanding of how it works. This understanding is essential for developing and implementing successful strategies. Make sure the agency you're considering has a good understanding of Amazon's algorithms, so you can be confident they know what they're doing.

18. Do they have a good understanding of Amazon's advertising platform?

Amazon's advertising platform is complex and ever-changing. A good consultant will have a deep understanding of how it works. This understanding is essential for developing and implementing successful strategies. Make sure the agency you're considering has a good understanding of Amazon's advertising platform, so you can be confident they know what they're doing.

19. Do they have a good understanding of Amazon's search engine?

Amazon's search engine is complex and ever-changing. A good consultant will have a deep understanding of how it works. This understanding is essential for developing and implementing successful strategies. Make sure the agency you're considering has a good understanding of the algorithm of Amazon's A10 search engine, so you can be confident they know what they're doing.

20. Do they have a good understanding of Amazon's policies?

Amazon has a complex and ever-changing set of policies. A good consultant will have a deep understanding of how they work. This understanding is essential for developing and implementing successful strategies. Make sure the agency you're considering has a good understanding of Amazon's policies, so you can be confident they know what they're doing.

21. Do they have a good understanding of Amazon's culture?

Amazon has a unique culture. A good consultant will have a deep understanding of how it works. This understanding is essential for developing and implementing successful strategies. Make sure the agency you're considering has a good understanding of Amazon's culture, so you can be confident they know what they're doing.

22. Do they have any Amazon seller tools?

A good consultant agency will offer a suite of Amazon seller tools to help you automate and streamline your business. Make sure the agency you're considering has the tools you need to succeed.

23. Do they know how to win the Amazon Buy Box?

It is important to find an Amazon consultant who knows how to win the Buy Box. The Buy Box is the box on a product page that contains the button “Add to Cart" and “Add to List.” The winners of the Buy Box become the default sellers for a product.

A consultant should know about the Buybox as well as optimize product and pricing options. They should also have knowledge and experience with beauty products. By having a consultant who is well-versed in these areas, you will be able to get the most out of your Amazon beauty products business.

24. Do they understand SEO for Amazon?

Amazon consultants may include many specialties, but your consultants must understand basic search algorithms — especially for SEO. What's the importance of having expert knowledge of Amazon's SEO? It is what makes Amazon successful in earning sales. Shoppers at Amazon seek what their desire is and narrow their search options using a variety of filtering tools. If you've got an unoptimized (not Amazon Retail Ready) listing, you'll likely not attract customers to view your product. Even an Amazon FBA advisor should know about Amazon SEO.

25. Do they follow best practices for Amazon optimization?

In search engine searches there are often consultants relying upon the 'black-hat tactics'. It is a practice that is inconsistent with the policy or recommendation of a search engine such as Google. They can sometimes provide a result.

Amazon may be banned from your account in some instances, for this reason, you must pick an experienced Amazon consultant. Those who make false claims about your product or service can risk losing their business if Amazon does not take action against you.

DO NOT EVER choose a consultant or agency that tells you they can either manipulate your reviews or get your 5-star review. Recent Article: Amazon Sues Administrators of More Than 10,000 Facebook Groups Over Fake Reviews

26. What tools do they use for Amazon?

There are various ad software programs that Amazon consultants can use to support their clients. This software allows consultants to create reports and offer transparency to their clients in terms of ad spend and results. Furthermore, this ad software also helps identify new opportunities for keywords and ad placements.

In addition to ad software, reporting tools are also essential for Amazon consultants. These reporting tools help track progress, identify areas of improvement, and measure ROI. Without these reporting tools, it would be difficult for consultants to provide valuable insights and recommendations to their clients.

Lastly, client transparency is crucial for Amazon consultants. By being transparent with their clients, consultants build trust and credibility. Clients need to know that they can rely on their consultant to give them honest feedback and advice.

Without these three essential tools, Amazon consultants would be at a disadvantage in the marketplace.

27. How do they approach Amazon consulting?

A potential business owner or partner's approach to consulting has multiple effects on a client's experience. The three main factors that must be considered are client transparency, honesty, and empathy. 

An effective consultant builds trusting relationships with clients by being transparent about their qualifications, process, and fees. Clients should feel confident that their consultant is knowledgeable and has their best interests at heart. Furthermore, consultants should be honest about what they can and cannot do. It is important to set realistic expectations so that clients are not disappointed with the results. 

Finally, empathy is key in understanding a client's needs. A good consultant takes the time to get to know their client and their business. They ask questions and listen carefully to the answers. This allows them to develop creative solutions that meet the client's unique needs. 

The bottom line is that the best approach to consulting is one that puts the client's needs first. When choosing a consultant, be sure to ask about their process and make sure you are comfortable with it. Also, be sure to ask for references so you can get an idea of their work firsthand.

beBOLD knows the Beauty Industry.  beBOLD knows Amazon.

We sell Sales Velocity to customers and you will be happy with us. How are we working towards achieving these success goals?

Professional team

Get the most from your Amazon product by working with our knowledgeable sales team. We're working hard to help you, as we understand what is required.

Results oriented

It all boils down. We use tested, proven methods to deliver exactly what you want. Improved operations, revenues and profits. Besides that.

Expert advice

It is composed of sales professionals from the Amazon ecosystem who understand it from the ground down. Most were formerly Amazon sellers.

Expert strategy

Velocity Sellers possesses hands-on marketing knowledge and technical expertise that help our partners meet their business objectives.

Inventory management

The sale of surplus product is reduced. Inventory management ensures that products remain available while minimizing inventory costs.

SEO

Maximize Amazon's searchability. Create title tags, bullets, descriptions and keywords which draw clients to you.

Diverse Approach

Amazon is not a similar business. Our consultants help you develop custom strategies and KPIs.

Management of accounts

Vendor Central is a software solution that works best to maximize business sales.

Marketing Services

Amazon Pay Per Click advertising draws buyers towards you. Increase sales easily.


 

Amazon Consultant Agency: Frequently Asked Questions

Whether your business is looking to optimize brand presence on the platform or manage your seller account more efficiently, Amazon agencies offer specific services that can assist you. If you’re considering them, make an informed decision with answers to key questions about Amazon Agencies.

What does Amazon consultant do?

Amazon Consultants are people who provide professional help in promoting products and services from Amazon to the Amazon marketplace. A skilled Amazon consultant can share valuable insights about Amazon to you.

Does Amazon offer consulting services?

Your Amazon consultant will assist in creating your product pages and building stores, managing their technical aspects and also provide support to make your store ready for optimal marketing. They take care of everything you need and help you implement the right strategy.

What is an FBA consultant?

You could want a full-service FBA specialist to help you create a new listing, process your order and develop an aggressive marketing strategy that helps you increase the sales of a particular product.

What is Amazon expertise?

An Amazon expert is an expert marketing expert who knows everything about Amazon. The company uses their data to develop strategies for the promotion of the brand.

How do Amazon agencies differ from traditional marketing agencies?

Amazon agencies specialize in navigating the unique challenges and opportunities within the Amazon marketplace. They focus on optimizing product visibility, sales, and overall performance on the platform. Traditional marketing agencies offer a broader range of marketing services across various disciplines, channels, and platforms without the specific expertise required for Amazon's intricacies.

What is the cost associated with hiring an Amazon agency?

The cost of hiring an Amazon agency varies based on factors such as the scope of services, complexity of your business needs, and the agency's expertise. Costs often involve a combination of fixed fees, project-based charges, or a percentage of your sales on the platform.

How long does it take to see results when working with an Amazon agency?

The timeline for seeing results depends on the services provided, your specific goals, and the competitiveness of your market. While some improvements can be relatively quick, significant changes may take a few months to manifest as strategies are implemented and optimized.

Can Amazon agencies assist with international market expansion?

Yes, Amazon itself offers global selling opportunities. You can avail of third-party Amazon account management services to register and list your products on different marketplaces, set up payment methods and bank accounts, and organize fulfillment and shipping processes.

When should I hire an Amazon agency?

Hire an Amazon agency when you need help navigating the platform, managing your seller account, optimizing your presence, boosting sales, or expanding into new markets. It's particularly beneficial if you want to enhance your performance on Amazon as a small business.

Are Amazon agencies worth it?

The worth of an Amazon agency depends on your business goals, scale, and the challenges you face on the platform. For many businesses, the specialized expertise and tailored strategies provided by Amazon agencies justify the investment, leading to improved performance and increased sales.


 

Succeed on Amazon With a Trusted Partner

Amazon's vast reach promises explosive growth, but navigating its marketplace can leave even seasoned entrepreneurs dizzy. Optimizing listings, mastering algorithms, and building buzz amongst millions of competitors require a capable team of experts to manage. It's a good thing Amazon agencies are there to help.

By asking these questions, you'll be able to find the right Amazon consultant agency for your needs. Choose an agency with plenty of experience, a proven track record, and a commitment to customer service, and you'll be on your way to success.

Simplify your operations and unlock your brand’s potential in the online marketplace. If you’re looking for a trusted Amazon marketing agency, consider BeBOLD Digital. We offer a full range of Amazon account management services, from SEO to PPC campaigns, product launching and promotion, and FBA inventory management—among others.

If you are looking for a FREE Analysis of your current Amazon or Walmart business - please reach out to beBOLD and start succeeding on Amazon today!

Contact Us Today!

 

Comments

Do you want more growth?

Hey, we are beBOLD.   We are determined to make your Amazon & Walmart business grow.  Our only question is, will it be yours business?

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About Denny Smolinski

He is the CEO and founder of beBOLD Digital - A Full-Service Amazon and Walmart agency that focuses on Sustainable Growth and Profitability for Our Partners (clients).

Denny has been selling on Amazon since 2007 and has had to adapt for every change that Amazon has made along the way.   Amazon and Walmart are an ever changing environment and Denny has his beBOLD team ready to handle any and every challenge.

Is your brand having challenges with growth, profitability, advertising, reporting etc - If yes, please contact us today!

Contact Us Today!

Do you want more growth?

Hey, we are beBOLD.   We are determined to make your Amazon & Walmart business grow.  Our only question is, will it be yours business?

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